OPEN DOOR LIVE

Family & school guide

Safety & consent, plainly explained

How match footage of your child is protected, what your school has already confirmed, and what to do if you're ever concerned.

Every match your school streams on Open Door Live involves filming students. We take that seriously. This page explains — in plain language, not legal fine print — exactly what protections are in place today.

Viewing

Only signed-in families can watch

Anyone can see that a match happened — the date, the teams, the final score. But to actually watch the footage, a visitor has to sign in with an account first. Nobody can stumble onto a match by browsing the site anonymously.

Being honest about the limits: the video itself is stored as an “unlisted” file, not a fully private one. Our sign-in wall controls who reaches it through this site — but a link that leaves the site some other way (a screenshot, a forward) isn't something we can technically stop. We'd rather tell you that plainly than overstate how locked-down it is.

Consent

Your school confirms consent before broadcasting

Before a school can go live with its very first match, someone at that school has to explicitly confirm — in writing, inside the platform — that the school holds appropriate consent from parents and guardians to film and broadcast students. Until that's done, the school technically cannot create a match at all.

Who confirms it
A staff member with admin access at your school, not Open Door Live.
What's recorded
A timestamp and which account confirmed it — a real, checkable record.
If you're unsure
Ask your school directly what their consent process looks like for filming.
Our role
We build the checkpoint and enforce it technically; the school owns the process behind it.

If something's wrong

Ask us to take a video down

If you're ever concerned about specific footage — including a request to remove a video featuring your child — tell us directly. No account needed.

Report a concern →
  1. 1

    You tell us what's wrong.A short form: your email, an optional link to the match, and what's happening.

  2. 2

    We review it.Every report reaches a real person who reviews it directly — nothing is auto-closed.

  3. 3

    We act.A video can be pulled from the site immediately, for every viewer, the moment we decide it's warranted.

Common questions

You might be wondering

Can this video show up in a Google search?

No — it's not indexed or publicly listed. It only becomes reachable through a direct link, and only plays for a signed-in viewer.

How long do you keep the footage?

We don't yet have a fixed retention period published — this is one of the things still being finalized with legal review. We'll update this page once it's settled.

Can I ask for just my child to be left out of a stream?

There's no way to selectively blur or remove one player from a live broadcast today. If that's something you need, speak to your school before match day, or use the report link above afterward.

Is this policy finished?

Not yet, and we'd rather say so than pretend otherwise. Our fuller privacy policy is still in draft and pending review by a lawyer with data-protection expertise. This page will be updated as that firms up.