OPEN DOOR LIVE

Privacy Policy

This policy covers Open Door Live as operated at opendoorlive.co.za.

What we collect

If you create a parent account: your email address, and any favourites or notify-me subscriptions you set up. If you're a school: your school's name, contact details, logo, team and sponsor information, and the account email addresses of anyone your school invites to operate the platform.

Video of matches

Schools broadcast footage of their own students during matches. Before a school can create a fixture on this platform, it must confirm it holds appropriate parental/guardian consent to film and broadcast its students — Open Door Live does not itself collect that consent or verify it directly with parents; that is the school's responsibility.

Viewing match footage through Open Door Live requires a signed-in account. The underlying video is hosted as a public YouTube video, not a private or unlisted one — it can also be found and watched directly on YouTube, through search or by browsing the channel, without ever visiting this site or signing in. This platform's sign-in requirement only controls access through Open Door Live itself. Schools have chosen this openly, so that real match coverage is genuinely visible to sponsors and prospective schools. Taking a video down through this platform (see “Your rights” below) removes it from Open Door Live but does not, on its own, remove it from YouTube.

Who else sees this data

Data is stored with Supabase (database, authentication, file storage). Video is hosted on YouTube (Google). Emails are sent via Resend. We don't sell data to anyone.

Your rights

You can ask us what data we hold about you, ask us to correct it, or ask us to delete your account. If you're concerned about a specific video — including a request to take down footage of your child — use Report a concern. We haven't yet published a dedicated contact address for other requests; until we do, the same form reaches us.

Consent responsibility

Filming and broadcasting students happens at each school's own direction. Before a school can create its first fixture, it must confirm — through the platform itself — that it holds appropriate parental/guardian consent to do so. Open Door Live provides and enforces that confirmation gate; the underlying consent process, and responsibility for it, is the school's own.